Terms of Service

1. Agreement to Terms

By accessing or using the MyStreamingGuide website at mystreaminguide.com (the "Website") or any of our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you should not use our Website or services.

2. Description of Service

MyStreamingGuide is an independent streaming helpdesk. We provide free online self-help guides and troubleshooting resources for common issues related to popular streaming platforms, including Netflix, Hulu, Peacock, and Disney+.

MyStreamingGuide is not affiliated with, endorsed by, or sponsored by Netflix, Inc., Hulu LLC, NBCUniversal (Peacock), The Walt Disney Company (Disney+), or any other streaming service provider. We are an independent third-party support resource.

3. Nature of Support

Our support resources are advisory in nature. We provide troubleshooting guidance based on publicly available information and our team's experience with common streaming issues. Our services include:

• Online self-help guides and troubleshooting articles
• General information about streaming platform features and plans

We do not have access to your streaming platform accounts. We cannot make changes to your subscriptions, billing, or account settings on your behalf. Any actions taken on your accounts based on our guidance are performed by you and at your own discretion.

4. No Guarantee of Resolution

While we strive to help resolve your streaming issues, we cannot guarantee that every problem will be fixed. Some issues may require direct intervention by the streaming platform's official support team, hardware replacement, or internet service provider assistance. We will always be transparent about the limitations of our guides and direct you to the appropriate resource when needed.

5. Acceptable Use

When using our Website or services, you agree not to:

• Provide false or misleading information
• Use our services for any unlawful purpose
• Attempt to gain unauthorized access to any part of our Website
• Interfere with the proper functioning of our Website or services
• Harass, threaten, or abuse other users or any individuals associated with this Website
• Use our troubleshooting guides to circumvent digital rights management or copy-protection systems
• Reproduce, distribute, or republish our content without written permission

6. Intellectual Property

All content on the MyStreamingGuide Website, including text, graphics, logos, icons, and images, is the property of MyStreamingGuide or its content suppliers and is protected by applicable intellectual property laws.

Netflix, Hulu, Peacock, Disney+, and all associated logos, trademarks, and service marks are the property of their respective owners. Their use on this Website is for informational and identification purposes only and does not imply any affiliation, endorsement, or sponsorship.

7. Limitation of Liability

To the fullest extent permitted by applicable law, MyStreamingGuide and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of data or content on your streaming accounts
• Service interruptions or inability to access streaming platforms
• Any changes to your account settings made based on our guidance
• Any damages resulting from unauthorized access to your accounts
• Loss of profits or revenue related to streaming service downtime

Our total liability to you for any claim arising from your use of our Website or services shall not exceed the amount you paid to MyStreamingGuide, if any, during the twelve (12) months preceding the claim.

8. Disclaimer of Warranties

Our Website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our Website will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant that our troubleshooting advice will resolve your specific issue.

9. Third-Party Links

Our Website may contain links to third-party websites, including the official websites of streaming platforms. These links are provided for your convenience only. We do not control and are not responsible for the content, privacy policies, or practices of any third-party websites. Visiting these linked sites is at your own risk.

10. Indemnification

You agree to defend, indemnify, and hold harmless MyStreamingGuide and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or in connection with your use of our Website or services, your violation of these Terms, or your violation of any rights of a third party.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in the State of Delaware.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after any modifications constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

14. Contact Us

If you have questions about these Terms of Service, please contact us:

MyStreamingGuide
Hardeep Singh
Vill Jhaj, Teh Anandpur Sahib
Ropar 140117, Punjab
India