Privacy Policy
Last updated: January 1, 2026
1. Introduction
MyStreamingGuide ("we," "us," or "our") operates mystreaminguide.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.
MyStreamingGuide is an independent helpdesk and is not affiliated with, endorsed by, or sponsored by Netflix, Hulu, Peacock, Disney+, or any other streaming platform. Please read this Privacy Policy carefully. By using our Website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect information about you in the following ways:
2.1 Information You Voluntarily Provide
If you subscribe to our newsletter or submit a form on our Website, we may collect your email address and any details you choose to share. We do not require you to create an account or provide personal information simply to access our self-help guides.
2.2 Automatically Collected Information
When you visit our Website, our servers and third-party analytics services may automatically collect certain information, including:
- Your IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website or search terms that brought you to our site
- Device type (desktop, mobile, tablet)
2.3 Cookies and Tracking Technologies
Our Website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small files placed on your device. You can control cookie preferences through your browser settings. Disabling cookies may affect some features of the Website but will not prevent you from accessing our support resources.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our streaming helpdesk guides and resources
- To send newsletter updates if you have subscribed
- To analyze Website usage and improve our content and user experience
- To maintain the security and functionality of our Website
- To comply with legal obligations
We do not sell, trade, or otherwise transfer your personal information to outside parties for marketing purposes.
4. Third-Party Services
Our Website may use third-party analytics services (such as Google Analytics) to help us understand how visitors use the site. These services may collect information sent by your browser, including your IP address and the pages you visit. These third parties have their own privacy policies that govern their use of such information.
Our Website may contain links to third-party websites, including the official websites of streaming platforms. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
5. Data Retention
We retain automatically collected browsing data for a reasonable period necessary to fulfill the purposes outlined in this policy, typically no longer than 24 months. Newsletter subscription data is retained until you unsubscribe.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt out of certain data collection practices
To exercise any of these rights, please contact us using the information in section 10 below.
8. Children's Privacy
Our Website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the Website after any changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
MyStreamingGuide
Hardeep Singh
Vill Jhaj, Teh Anandpur Sahib
Ropar 140117, Punjab
India